Skip to main content
Creating effective prompts helps Ask AI deliver more accurate and relevant responses. Use the following tips to get the most out of your conversations.

​
Provide specific details

The more detail you include, the better Ask AI can understand your intent.

​
Example

​
Maintain consistent context

Stick to one topic for each conversation. Shifting topics can confuse Ask AI and reduce response quality. Start a new conversation when switching topics. Ask AI preserves context at the conversation level, so starting a new conversation helps ensure that responses remain focused and accurate. Example Use quotation marks to search for exact phrases. This ensures the results find the words used together in the specified order. Example

​
Focus on topics or ideas

Ask about ideas or issues rather than requesting lists of documents. This leads to more insightful responses. For instance, a more effective prompt might summarize key points from various documents, highlight significant discussions, and provide a clearer understanding of the topic. Example

​
Avoid number-based prompts

Refrain from asking Ask AI for counts or quantities. It is better to focus on meaning over metrics. Because AI Chat uses a Retrieval-Augmented Generation (RAG) approach, it prioritizes relevance over completeness and is not designed to return authoritative counts. Note: For document counts or search metrics, use your eDiscovery platform directly. Example

​
Rephrase when needed

If a prompt does not return the expected results, try rephrasing, breaking it into parts, or using synonyms. Example

​
Build on results

Use snippets and citations from responses to refine your prompts or ask follow-up questions. Example