Cannot load the site - Epiq AI

After logging in, if you see the loading spinner or icon keeps spinning and the site never fully loads, this usually means your browser is trying to load an outdated version of the app. This can happen after we release a new version. Clearing the cache will fix this. Here’s how to fix it:

Google Chrome

Hard Refresh (quickest fix):
- Windows/Linux: Press Ctrl + F5
- Mac: Press Cmd + Shift + R

Safari (Mac)

Click Safari → Preferences → Privacy.
Click “Manage Website Data…”
Search for the site (e.g., aida.epiqglobal.com)
Click Remove → then Done
Refresh the page

Microsoft Edge

Press Ctrl + Shift + Delete
Choose “Cached images and files”
Click Clear now
Refresh the page